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Communication Breakdown Repair Plans

Author-Avatar dwoodson

6/4/2018 3:17 PM

Do you keep asking “WHAT?” when you don’t understand a student? Does the student keep saying the same thing over and over? Are you both frustrated?

If you answered YES,  then you need a PLAN! A communication breakdown repair plan!

Having a plan for when a student’s communication breaks down helps both the student and the communication partner repair the conversation more efficiently by following an agreed upon set of repair strategies. So instead of the above scenario it could look like this:

Step 1: Repeat the message again slower.

Step 2: Use keyword(s) only

Step 3: Use a gesture/act it out

Step 4: Use your device to communicate the message

Make sure to involve the student as much as possible in creating the communication breakdown repair plan. Attaching the repair plan to the student’s device or in their area will help everyone stick to the plan!  Also be sure to practice the strategies so when there is a true breakdown the student knows what to do!

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