Hello,
Thank you for contacting us.
Since it has been longer than 5 days, I will email you directly from our Customer Support email to follow up and see if you still need help with this.
For future reference, there are a couple of ways to add comments once you have initially completed the assessment.
The first way is to find the assessment in your "My Assessments" page and then click "edit" and go back and add them in each question page. At the bottom of each question screen is a text box in which you may enter notes. Any notes you add will be accessible from the Profile and the Communication Skills List once the assessment is completed.
The other option is from the actual Communication Matrix profile page (the results page). To access this page, go to your assessments page and click on "View Profile". This will take you to the "Standard View" of the profile.
In this view, you may also click on each cell to see exactly how each behavior was scored for that message. You will also see any notes that you made as you answered the questions, AND you may add and save NEW notes when you are in the Standard View.
You can find a free tutorial video detailing this here in the video titled "The Profile Overview" - https://communicationmatrix.or...
- Communication Matrix Team
Communication Matrix Team - 8/29/2023
